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Support

Help with Pros & Cons.

Set up a comparison, understand the result and contact RainDigit safely.

Pre-release support. This page describes the current development version. It is not a download or release announcement.

Get started

  1. Create a project and state what you want to decide. You can also explore the editable learning example.
  2. Add criteria, set their importance and define any must-have conditions.
  3. Add options on the map. Record measurements, arguments, notes and risks that are relevant to your decision.
  4. Open Results to compare the available information, inspect the explanation and try different priority scenarios.

Reading the result

Results include a summary, comparison, trade-offs, priority scenarios, sensitivity and calculation explanations. Missing data and unmet conditions can affect what the app can conclude. A score is not a probability of success. Sensitivity checks use available sample points; they do not establish an exact threshold at which the leader changes.

Interface languages

The current interface includes English, Russian, Simplified Chinese, Hindi, Spanish, Arabic, French, Bengali, Brazilian Portuguese, Indonesian, Urdu and German. Choose the interface language in Settings. Your saved project names, notes, units and other entered content are not translated when the interface language changes.

Projects and files

Projects are stored locally. The library offers favourites, an archive and Open project file for compatible JSON documents. Documents from the former Swift application are not currently imported; keep those originals.

Current menus do not provide project or report export. Keep any independent copies you already have. Operating-system backups and files saved outside the app are managed separately.

If a save, import or recovery fails, read the displayed message before continuing. Keep the original file, avoid deleting application data to troubleshoot, and contact support. Do not assume that dismissing an error saved your changes.

Planned purchase model

The planned launch model is a free download with a one-time purchase to unlock Results, targeting about US$8. Final regional pricing will be displayed by the App Store. Purchasing, the Results paywall and Restore Purchases are not available in the current development version. There is no purchase action to complete yet.

Contact RainDigit

Email admin@raindigit.ie. Include the app version and build, device and operating-system version, interface language, steps to reproduce the problem and the exact displayed error. A redacted screenshot can help.

Do not send passwords, payment details, tokens or confidential project content. You do not need to send a whole project to ask for help. Send an example only if you choose to share it and have removed private information.

Read the Pros & Cons Privacy Policy for local storage, selected images and support correspondence.